VMWare/ Infrastructure/ Server Support Analyst - Hertfordshire

VMWare/ Infrastructure/ Server Support Analyst - Hertfordshire

  • Location

    Hertfordshire, England

  • Sector:

    Cyber Security & IT Risk

  • Job type:


  • Salary:


  • Contact:

    Andrew Nitek

  • Contact email:


  • Job ref:


  • Consultant:


Unrivalled opportunity to join a global multi-billion-pound turnover end-user organisation based in Hertfordshire. You will receive a healthy balance of business as usual support (up to 3rd line) and project-based work. Although the role encompasses a broad spectrum of server based technologies there will be a large emphasis on VMWare\ Hyper-V, and the successful candidate will be the SME in the team with regards to virtualisation.

Key Responsibilities:

  • Support growing VMware vSphere environment, including Horizon View
  • Develop, document, and communicate plans for investing in systems architecture, including analysis of cost reduction opportunities.
  • Conduct research on emerging technologies in support of systems development efforts and recommend technologies that will increase cost effectiveness and systems flexibility.
  • Optimally utilizing existing computing resources to meet application needs and tracking asset performance / utilization on a continuous basis.
  • Leveraging the knowledge in planning for process and performance improvement, providing technical consultation to various groups within Corporate / Divisional IT.
  • Staying updated with new technologies and best practices.
  • Confer with end-users, clients, or senior management to define business requirements for complex systems and infrastructure development.
  • Develop and execute test plans to check infrastructure and systems technical performance. Report on findings and make recommendations for improvement.
  • Develop, document, communicate, and enforce a policy for standardizing systems and software as necessary.
  • Advise Division IT on corporate standards and how to implement Microsoft best practices

Position requires a high level of technical knowledge in Microsoft Windows based technologies.

  • 1 year or more experience running a 24/7 IT Server environment is highly desirable
  • MCSE, MCP, MCSA, VCP, MCITP or equivalent required in a Server related discipline
  • Good knowledge of Microsoft Windows Server 2008/2012
  • Excellent working knowledge of VMWare technologies (vSphere / Horizon View) an advantage
  • Working knowledge of Microsoft Active Directory 2008/2012 and Microsoft SQL Server 2008/2012
  • Microsoft's SCCM 2007/2012 and SCOM 2007/2012 knowledge would be desirable
  • Good knowledge of Office 365
  • Good knowledge of Windows 7 and Windows 10
  • Excellent customer service skills with the ability to deal with demanding situations
  • Strong communication written and verbal skills to facilitate the need to work consistently and professionally with users at all levels within the organisation, also with peers and colleagues
  • Excellent organising and planning skills
  • Previous project management experience an advantage
  • Self-starter, team player able to motivate other team members
  • Exceptional analytical, conceptual, and problem-solving abilities
  • Excellent Technical support documentation skills
  • Strong interpersonal and consultative skills
  • Ability to conduct research into emerging technologies and trends, standards, and products as required
  • Ability to present ideas in user-friendly language
  • Able to prioritize and execute tasks in a high-pressure environment
  • Experience working in a team-oriented, collaborative environment

Strong knowledge of software evaluation principles and practices