Hemel Hempstead, Hertfordshire
£35000 - £37000 per annum + bonus + bens
The North Starr, part of the Harrington Starr recruitment group are looking to place a junior Infrastructure Analyst. The successful post-holder will combine their talents for first class customer service with the ability to solve day to day Network support issues across the IT Infrastructure estate.
This role will be based near to Hemel Hempstead and you will be working within a motivated, innovative & forward thinking Infrastructure team. The common goal within this team is to create & maintain a first class Infrastructure service across the entire business.
The client site is based near to a mainline station or has free parking for its staff.
The Infrastructure Technician will work on problems of diverse scope including support and deployment of Infrastructure solutions/processes plus analysis and evaluation of various hardware and systems to identify and resolve root causes both reactively and proactively highlighted by business needs or identified by IT Infrastructure Strategy.
Principle accountabilities will include:
Infrastructure ticket management
Infrastructure user hardware and software (laptop, desktop and mobile systems)
Infrastructure hardware (router, network and server systems)
Delivery of ad hoc Infrastructure requests including project and task management
Be able to administer Infrastructure deficiencies and work with colleagues in the wider Technology team and across the business to define both immediate and longer term solutions within known constraints.
Problem solve and troubleshoot systems across hardware, network and software layers.
To qualify for an initial interview for this role we require you to have the following skill set:
Up to 1 years' experience in a 1st or 2nd level Infrastructure support role.
Strong awareness of service desk processes and procedures
Must have an understanding of networks and infrastructure management, server management and service desk management
If no direct hands-on experience of Network support then must be able to demonstrate qualifications or working towards Network qualifications
Experience of Active Directory:
- Dense Encryption
- Group Policy
Awareness or hands on experience of Networks:
- TCP Ports
Our client is happy to wait a reasonable amount of time for the right person so please apply if you are either immediately available or on an extended notice period.
To re-cap, we are looking for a Junior Network Analyst who is looking for a new permanent career opportunity. Our client embraces a healthy work to home life ratio and fully understands the benefits this can bring to the business.
The North Starr team are looking forward to hearing from you.