Customer Success Manager- Cyber Security, End-point, Security Vendor

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Customer Success Manager- Cyber Security, End-point, Security Vendor

11/10/2022 -Taastrup -£55000

Customer Success Manager- Cyber Security, End-point, Security Vendor

Denmark Taastrup

450k DKK + double OTE

The company-

I am currently retained by an award-winning cyber security, end-point, privacy and data protection vendor, who are about to take off and dominate the market. My client is a trusted advisor to many and their agility and track record has allowed them to be hugely successful. Although, my client is scaling they are actually a part of a 1.5 billion dollar group which allows them access to resources and financial backing but they are still able to deliver quickly with no red tape.

They offer a full end to end protection to allow business to manage all their cyber security needs through one vendor and have loyal clients eg. London Stock Exchange Group, ADP and Moody’s Analytics.

The leadership team have a wealth of knowledge and the VP of EMEA is someone who I would highly recommend working for and he has been brought in to elevate the commercial business and scale. He led international teams at Symantec for over 10 years and has a great strategy and can execute effectively.

The role:

My client is in process of building out the Nordics and heavily investing into this region. They are currently looking for a Customer Success Manager to manage mid-size Danish & Norwegian existing contracts and focus on achieving high retention rates and close upsell/cross-sell opportunities.

  • Develop strong relationships with your set target accounts and create account plans
  • Identify and close upsell/cross-sell opportunities
  • Have a great understanding of the portfolio of products to become the trusted advisor
  • Conducting product demos
  • Deliver high retention rates
  • Building client rapport, and communicating the quality and breadth of our products and services

Experience:

  • 3+ years working in an Account Management or Customer Success role within Cyber Security
  • Great knowledge of the Nordic market  
  • Ability to work effectively in a scaling organization and being autonomous
  • A true team player with an entrepreneurial mindset

What is in it for you?

  • Be a part of the next rocket ship in the cyber security space
  • Work with successful entrepreneurs with proven track records of building successful commercial teams
  • Ability to influence and drive the marketing efforts for this vendor

Please get in touch- erin.mace@thenorthstarr.com please attach CVs.

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